What Diamonds Do We Buy?
You can ship us any item that contains diamonds. This includes wedding bands sets in gold, silver or platinum; engagement rings with large stones; items that contain small diamonds, such as watches, belt buckles, necklaces or rings; loose diamonds bought on their own or that may have come from custom-made jewelry; and large, sometimes specially-cut diamonds, which tend to be worth the most. You can also ship us jewelry that doesn’t contain any diamonds at all, such as gold, silver and platinum jewelry. Diamonds USA will make you a fair market offer on all.
What Size Diamonds Do You Accept?
All sizes. No diamond is too big or too small.
Do You Buy Broken Jewelry?
As long as it contains diamonds, we will be able to make you an offer for it. The condition of the material (if its precious metals) won’t affect the offer you’re going to receive. Your compensation is based on the weight and purity of the precious metals you send in, which means that broken jewelry will appraise just as well as regular jewelry. However, the quality of the diamond will affect your offer.
Can I Mail My Material In My Own Packaging?
Yes you can. Just make sure to include your return address. You can ship materials to us at:
15 Dan Road
Canton MA 02021
If I’m not satisfied with my offer, can I get my item(s) back?
Absolutely. If you decline our offer we’ll return your item(s) to you free of charge without any hassle.
Will My Material Be Safe and Secure While in Transit?
Every shipment has a unique tracking number and barcode so you can track your package online throughout the entire process. All packages are insured for your estimated diamond value up to $5,000 USD, so there’s nothing to worry about while your material is in transit. If you need additional insurance, up to $100,000 can be provided at no cost to you, prior to shipping.
How Safe Will My Material Be at Your Facility?
Extremely safe. Not only will you be able to track your package every step of the way, our facilities are monitored constantly by closed-circuit security cameras. You can rest-assured that your material is going to be in good hands.
Do You Buy Gold, Platinum or Silver?
Yes we do. Often times, the material people send in consists not only of diamonds but also of gold, platinum or silver too. We can appraise those parts of your shipment as well and offer you competitive prices for them.
How Will I Receive My Payment?
Upon accepting your offer, you will have the opportunity to choose from a range of payment options, including:
- Direct deposit
- Virtual Visa credit card
- Print-at-home check
- Check mailed via overnight FedEx
- Check sent via USPS First Class mail.
Please indicate your preferred payment method once you have accepted the offer.