FAQs

Yes, we can provide an estimate over the phone if you have the proper documentation, or you know the grading criteria of your diamond(s). We will still need to appraise the diamond in-house in order to present you with a formal offer, but our experts can give you an idea.

Absolutely, this will speed your process up and allow us to present a more competitive offer. Let your jewelry expert know, and include a copy along with your insured shipment.

Yes we do. When you ship us valuables containing gold, platinum or silver, such as bands, or other fine jewelry and coins, you will receive an offer that accounts for everything, not just the diamonds.