To Our Valued Customers,
On behalf of the entire Diamonds USA Team, we want to assure you that the safety and well-being of our customers and employees remains our top priority. We are closely monitoring the coronavirus (COVID-19) situation, including guidance from medical professionals, the Centers for Disease Control (CDC), the World Health Organization (WHO), and other health authorities.
We understand this is a difficult time for everyone. People need money for groceries, babysitters, medicine, you name it. That’s why Diamonds USA is committed to staying open and providing our customers with much needed financial assistance during these trying times.
Diamonds USA has been deemed an essential business. We’re working around the clock to service the recent upsurge in transactions but want you to know some of the safety measures we’re taking. Our employees are adhering to all necessary precautions to limit physical interaction with each other. We are sterilizing incoming packages upon receipt, including the valuables contained within. Since all of our business is done strictly through the mail via USPS and FedEx, we have absolutely no direct contact with customers.
Those customers who choose to use our services can rest assured they can do so without leaving the comfort of their homes. FedEx and USPS remain operational and will pick up your Safepaks® or FedEx packages from your home. Currently, according to the CDC there is no evidence to support the spread of coronavirus (COVID-19) through packaging or mail.
Here are some tips on how Diamonds USA can help you sell your valuables while maintaining social distancing and staying safe:
Request a Free Pickup contact our office at 1-866-300-5181 and one of our dedicated team members will help you schedule a pickup. You can also email us. FedEx packages are insured up to $5,000.00. Additional insurance is available if needed up to $100,000.
Request a Free Safepak® by filling out the form to the right and we’ll ship you our prepaid, patented Safepak® so you can safely ship us your valuables to have them appraised. Each Safepak® is insured up to $5,000.00 so you don’t have to worry. You can drop it off at a mailbox (wear gloves!) or have your local USPS worker pick it up from your home.
Request Electronic Payments Diamonds USA can pay you via PayPal or direct deposit if you’d feel more comfortable. Simply include a note with your valuables and we’ll take care of it. If you do receive a check, you can deposit it remotely with most Banking Apps. They allow you to take a picture of the check to deposit it, without having to physically visit your local branch.
Remember, we offer a 100% Satisfaction Guarantee. If you’re not satisfied with our offer, we’ll return your items to you. No questions asked.
We thank you for trusting us with your valuables and truly hope you and your loved ones stay safe. We will get through this as a nation, and a people.
The Diamonds USA Team